The Kipsoen National Polytechnic is committed to providing quality, responsive and accountable services to all its stakeholders. The Polytechnic welcomes feedback, complaints, suggestions and compliments as important tools for improving service delivery.
How to Submit a Complaint or Suggestion
Complaints, suggestions and compliments can be made through the following channels:
- Official communication channels of The Kipsoen National Polytechnic.
- Complaints and suggestion boxes located within the Polytechnic.
- The Office of the Ombudsman, where appropriate.
All complaints and feedback should provide sufficient information to enable the Polytechnic to understand the matter and take appropriate action.
Our Commitment
The Polytechnic is committed to listening to stakeholder concerns, addressing complaints appropriately and using feedback to continuously improve its services.